When you book with us
What happens when you book
We always send you a confirmation email with an invoice or receipt, information about the course, timings and instructions on how to get to the venue. For any of our ILM recognised or NLP certified courses, we will call you after you book to discuss how you can get the most from the course (this is best practice in the coaching and NLP training industry), and we will send you a more detailed confirmation email – please see below:
All our NLP certified courses are subject to the training agreement, and on all certificated courses we ask you to sign the training agreement. In summary, the key points of this are:
- you are over 18 years old
- you agree to use the material only for the positive benefit of yourself and others
- you agree not to record the course
- you acknowledge that you are psychologically and medically fit enough to do the course, and are not doing the course as a substitute for counselling or psychotherapy (we are not therapists or counsellors).
For the ILM Level 5 or 7 Certificate in (Executive) Coaching & Mentoring, NLP Diploma, NLP Practitioner, NLP Master Practitioner and NLP Trainers Training courses, you will receive your own pre-study pack when you book. For other training courses you will receive the materials on the first morning of the course.
Refer to FAQs for more information.
If you have any questions between booking and the first day, simple contact us.
How are our courses structured?
All of our courses are structured so that each segment covers the necessary theory, as well as demonstrations and practical exercises. There will be ample time for questions, and qualified assistants will be at hand to help you with any questions that you may have during the course.